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Performance

 

New Managers Need to Listen and Learn

I was promoted to head the legal department where I've worked as a lawyer for the past two years. But in interviewing candidates for my replacement, my bosses aren't considering my opinion. I'm frustrated about not being trusted in my first mission and am starting to wonder how broad my new responsibilities are going to be. – read answer

 
 

How to Manage a Burgeoning Workload

I recently started working at a midsize law firm. While I like my job, I'm constantly being asked by partners to help them. I know it's not a good idea to say no to partners, but there are only so many hours in the day. What can I do? – read answer

 
 

When You're Not Cut Out to Be a Manager

I got promoted to a line job where I have five managers that report to me and they coordinate the work of 120 persons. At first pleased, I now realize that I'm not a line person -- I lack authority, hate giving orders and can't stand being in control. I'm best suited as a staff person. Needless to say, my results are mediocre and my morale is low. I fear that if I don't take steps soon, I'm going to lose my job.  – read answer

 
 

Take Steps to Remedy A Work-Family Imbalance

When I started at my company eight years ago, I didn't mind working long hours and going the extra mile. I like my job, boss and colleagues, but now feel that my schedule -- 12-hour weekdays and some Saturdays -- is unreasonable. I feel exhausted all the time. I'm married and have two kids and need to work less if I want to have a family life, which I do. What do you suggest? – read answer

 
 

Is Annual Assessment Fair?

I just received an annual performance review, and I don't think it was a fair assessment. The expectations set out for me are clearly too high, and I'm doing my best, and I actually excel in most areas. How can I respond to this without looking bad? – read answer

 
 

How to Quantify Your Contribution

I'm an office manager and am very good at what I do. My problem is that I do a lot of administrative work that's hard to quantify. I can't directly claim that I've "increased sales by 30% over two quarters" or that I "was responsible for increasing customers by 300,000 during the last year."

I have many skills -- I'm proficient in many software programs and have excellent customer-service and interpersonal skills. I have developed the art of prioritization to an almost exact science. I'm also a quick learner and a very creative person.

I just can't figure out how to write a cover letter that reflects all of my skills without using too many adjectives or other words. Add to that the challenge of writing an effective job objective and I'm banging my head against a wall. Do you have any suggestions? – read answer

 

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